At OnTheLake, we are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from visitors to our website and customers who use our services.
Information We Collect
When you visit our website or make a booking with us, we may collect personal information such as your name, email address, phone number, and billing information. We may also collect non-personal information such as your IP address, browser type, and operating system for analytical purposes.
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfil your bookings and requests.
- To communicate with you about your bookings, inquiries, and updates to our services.
- To improve our website and services based on your feedback and usage patterns.
- To comply with legal and regulatory requirements.
Data Security
We take the security of your personal information seriously and employ industry-standard measures to safeguard it from unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services or as required by law. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that they agree to keep your information confidential.
Third-Party Links
Our website may contain links to third-party websites, products, or services. These third-party sites have their own privacy policies, and we have no responsibility or liability for their content or activities.
Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at: